Lunch N Learn
Event Description:
Learn to Leverage Cloud Voice Technology to Create Better Customer Experiences presented by Preston Sharp from TCS. The cost saving advantages of moving your phone system to the cloud
Helping folks understand the integrations that a cloud phone system can provide with current applications like skype for business, existing CRMs, cell phone applications, and Google AI (artificial intelligence)
My big teaching point is helping businesses understand they spend huge amounts of money on marketing, advertising, etc to get their phones to ring with new business, but once the phone is ringing they stop thinking about how the system they use can be leveraged to more effectively integrate with the company work flows allowing for better customer service and sales experiences for those calling in.
Helping folks understand the integrations that a cloud phone system can provide with current applications like skype for business, existing CRMs, cell phone applications, and Google AI (artificial intelligence)
My big teaching point is helping businesses understand they spend huge amounts of money on marketing, advertising, etc to get their phones to ring with new business, but once the phone is ringing they stop thinking about how the system they use can be leveraged to more effectively integrate with the company work flows allowing for better customer service and sales experiences for those calling in.
