Full job description
If you have an outgoing and cheerful personality, positive attitude, and enjoy working in a fun team environment, we are looking for a Full-Time Assistant Digital Banker/Digital Banker for our Customer Care Team located in Fulton, MO. Salary commensurate with experience.
What You'll Do:
- Handle inbound and outbound calls from banking customers
- Assist with account inquiries, transactions, and basic troubleshooting for digital banking
- Provide accurate information regarding products, services, and policies
- Escalate complex issues to the appropriate department when necessary
- Maintain confidentiality and adhere to banking regulations
What We're Looking For:
- Excellent communication and active listening skills
- Positive Attitude
- Ability to navigate multiple systems and pay close attention to detail
- Customer service or call center experience (banking preferred)
- High level of integrity and professionalism
Perks:
- Competitive hourly pay
- Opportunities for career advancement
- Comprehensive benefits package (for full-time roles)
The Callaway Bank is an Affirmative Action / Equal Opportunity Employer. M/F/Vet/Disabled. The Callaway Bank recommends the National Career Readiness Certificate.
