Purpose Statement
The job of Technology Support Specialist is done for the purpose/s of integrating technology to enhance the
learning environment; assisting in installing and maintaining computer hardware and software; and assisting in
resolving school site operational issues.
This job reports to the Director of Technology.
Essential Functions
● Assists with the installation of computer hardware, peripherals, networked devices, and application
software for the purpose of maintaining and updating overall site operations in classrooms and library
media centers.
● Maintains and repairs computers, peripherals, and A/V for the purpose of maintaining equipment in a
safe and functional operating condition.
● Maintains manual and electronic documents, files and records (e.g. inventory database, preventive
maintenance, inspections, repair logs, etc.) for the purpose of documenting activities, conveying
information and/or providing an up-to-date reference and audit trail.
● Responds to work orders, phone messages and e-mails regarding technology-related issues for the
purpose of providing quick, quality service.
● Supports classroom activities for technology-related classes for the purpose of providing information
regarding procedures, processes and safety.
Other Functions
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of
the work unit.
Job Requirements: Minimum Qualifications
Skills, Knowledge and Abilities
Skills are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing
job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job
include: utilizing diagnostic and application software; adhering to safety practices; and maintaining accurate
records.
Knowledge is required to perform basic math, including calculations using fractions, percents, and/or ratios;
understand written procedures, write routine documents, and speak clearly; and understand multi-step written
and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of
the job include: electronics analysis; multi platform operating systems and personal computers; appropriate
system security; associated peripheral equipment; and troubleshooting methodologies.
Ability is required to schedule activities; gather and/or collate data; and use job-related equipment. Flexibility is
required to work with others; work with data utilizing defined and similar processes; and operate equipment
using standardized methods. Ability is also required to work with a wide diversity of individuals; work with
similar types of data; and utilize job-related equipment. Problem solving with data requires following prescribed
guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies
required to satisfactorily perform the functions of the job include: adapting to changing work priorities;
establishing effective working relationships; displaying mechanical aptitude; communicating with
technologically diverse groups; being attentive to detail; and working under time constraints.
Responsibility
Responsibilities include: working with immediate supervision; providing information and/or advising others;
operating within a defined budget. utilization of some resources from other work units may be required to
perform the job's functions. There is some opportunity to effect the organization’s services.
Working Environment
The usual and customary methods of performing the job's functions require the following physical demands:
significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, frequent stooping, kneeling,
crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 30% sitting, 30%
walking, and 40% standing. The job is performed under minimal temperature variations and under conditions
with some exposure to risk of injury and/or illness.
Attendance
Consistent and regular attendance is an essential function of this position.
Experience Education
Job related experience is required Targeted, job related education with
study in job-related area
Required Testing Certificates and Licenses
Continuing Education/Training Clearances
FBI Fingerprint and Family Care Registry
FLSA Status Approval Date Salary Grade
(Non) Exempt 5/11/2022 Classified
The purpose and utilization of job descriptions in Fulton 58 Public Schools are to ensure the essential functions
of each position are articulated in order to create a clear understanding of job expectations for the incumbent
while also providing a framework through which the recruiting, hiring, and retaining of employees may be
enhanced.
The job of Technology Support Specialist is done for the purpose/s of integrating technology to enhance the
learning environment; assisting in installing and maintaining computer hardware and software; and assisting in
resolving school site operational issues.
This job reports to the Director of Technology.
Essential Functions
● Assists with the installation of computer hardware, peripherals, networked devices, and application
software for the purpose of maintaining and updating overall site operations in classrooms and library
media centers.
● Maintains and repairs computers, peripherals, and A/V for the purpose of maintaining equipment in a
safe and functional operating condition.
● Maintains manual and electronic documents, files and records (e.g. inventory database, preventive
maintenance, inspections, repair logs, etc.) for the purpose of documenting activities, conveying
information and/or providing an up-to-date reference and audit trail.
● Responds to work orders, phone messages and e-mails regarding technology-related issues for the
purpose of providing quick, quality service.
● Supports classroom activities for technology-related classes for the purpose of providing information
regarding procedures, processes and safety.
Other Functions
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of
the work unit.
Job Requirements: Minimum Qualifications
Skills, Knowledge and Abilities
Skills are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing
job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job
include: utilizing diagnostic and application software; adhering to safety practices; and maintaining accurate
records.
Knowledge is required to perform basic math, including calculations using fractions, percents, and/or ratios;
understand written procedures, write routine documents, and speak clearly; and understand multi-step written
and oral instructions. Specific knowledge based competencies required to satisfactorily perform the functions of
the job include: electronics analysis; multi platform operating systems and personal computers; appropriate
system security; associated peripheral equipment; and troubleshooting methodologies.
Ability is required to schedule activities; gather and/or collate data; and use job-related equipment. Flexibility is
required to work with others; work with data utilizing defined and similar processes; and operate equipment
using standardized methods. Ability is also required to work with a wide diversity of individuals; work with
similar types of data; and utilize job-related equipment. Problem solving with data requires following prescribed
guidelines; and problem solving with equipment is limited to moderate. Specific ability based competencies
required to satisfactorily perform the functions of the job include: adapting to changing work priorities;
establishing effective working relationships; displaying mechanical aptitude; communicating with
technologically diverse groups; being attentive to detail; and working under time constraints.
Responsibility
Responsibilities include: working with immediate supervision; providing information and/or advising others;
operating within a defined budget. utilization of some resources from other work units may be required to
perform the job's functions. There is some opportunity to effect the organization’s services.
Working Environment
The usual and customary methods of performing the job's functions require the following physical demands:
significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, frequent stooping, kneeling,
crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 30% sitting, 30%
walking, and 40% standing. The job is performed under minimal temperature variations and under conditions
with some exposure to risk of injury and/or illness.
Attendance
Consistent and regular attendance is an essential function of this position.
Experience Education
Job related experience is required Targeted, job related education with
study in job-related area
Required Testing Certificates and Licenses
Continuing Education/Training Clearances
FBI Fingerprint and Family Care Registry
FLSA Status Approval Date Salary Grade
(Non) Exempt 5/11/2022 Classified
The purpose and utilization of job descriptions in Fulton 58 Public Schools are to ensure the essential functions
of each position are articulated in order to create a clear understanding of job expectations for the incumbent
while also providing a framework through which the recruiting, hiring, and retaining of employees may be
enhanced.
